Refund policy

We want you to be completely satisfied with your purchase from our website. If you are not satisfied with your order for any reason, we will gladly accept returns of unopened products within 30 days of the date of purchase.

To initiate a return, please contact our customer service team at INFO@MILLCROSSCOFFEE.COM to obtain a return authorization number. Please include this number on the outside of the package you are returning.

Please note that customers are responsible for paying return shipping fees. We recommend that you use a trackable shipping method to ensure that your return arrives safely.

Upon receipt of the returned product in its original, unopened condition, we will issue a refund to your original payment method for the full purchase price of the product (excluding any shipping charges).

Please allow 5-7 business days for your refund to be processed and reflected in your account.

Thank you for choosing our website. If you have any questions or concerns about our return policy, please don't hesitate to contact us.